ESP Hobby (bumpers and wheelie bars)

[justo316]

I haven't received my wheelie bar yet, but I think I will post now and say STAY AWAY FROM THESE GUYS!

I placed my order for a wheelie bar and it seemed to go through fine. After a few days, I noticed elsewhere on their site that they ask international customers to email them first for shipping costs as the way it's setup, they only charge a flat rate initially.

It took about 4 days to get a response (and a week for a previous question I had forgotten I even asked) regarding this. I was told that my item was shipped "a couple" weeks ago and I should expect it soon. How the hell could the have shipped it a couple weeks ago if I had only ordered it 5 days prior??!! They didn't even mention anything about me not paying enough postage.

Anyway, checked my credit card statement a couple days ago to find this...
ESP MFG MIDWESTMINI GENOA CITY WI $153.12

This amount has been converted from US$119.

I emailed them twice now in regards to this with no response.

So here's a hint guys, if you're after a bumper or wheelie bar for your mini-t, don't get it from here! If you have to get an ESP one, get it through Tower instead as they stock it.

~:(

[BALISTC]

Damn..so how much was the shipping on its own??

[justo316]

The wheelie bar costs US$24.95 and the shipping I got invoiced for was US$6.95, so US$31.90 total. I have absolutely no idea how they managed to charge me US$119 for this!

I noticed I also have another transaction from them for $0.38 but don't know what to make of it??

[justo316]

That may be....but they've charged me US$119 for the wheelie bar already when it's only worth $24.95.

I haven't bothered calling my credit card company cos I know what they'll say. They'll either tell me I have to wait a week for the transaction to complete so they can get more information, or to contact the site I am dealing with (which is proving difficult).

I've found their phone number, but shit, I shouldn't have to make friggin international calls for this crap.

[justo316]

man I can't stand talking to yanks :P

[justo316]

they just sound so....sleazy

[justo316]

Strange that everytime I post on one18th that I'm having a problem, I get a reply the next day from that company... I guess they scan those boards and don't like the bad publicity.

I got a "I don't know how that happened" email. I have to wait for the item to arrive and check the invoice.....wankers

[justo316]

Thank f**k it's been supposedly sorted out. ESP finally started emailing me regularly (via a different email address from their usual one). I guess they're not that organised.

Apparantly, my payment was switched with a nother dude from france. I, and they, have no idea how shit like this happens. They credited my account with the difference. I should have charged them a weeks worth of interest....

The funny thing is, now I run slicks with heavier aluminium rims onroad, my mini-t doesn't really wheelie, so I have not much use for the wheelie bar!

Hopefully, I get the french guys stuff....it's worth $120, I could sell it!

[justo316]

Yeah, that's probably it. I'll just be happy to get it and forget about this whole experience

[BALISTC]

Hey, you can always sell me the wheelie bar if its of no use to you ;)

[danhfvcsd]

i believe the $0.38 cent charge was something related to international exchanges or something to the like - not totally sure, but have a feeling :)

[justo316]

Finally got my wheelie bar yesterday. ESP refunded me the $100+ difference so I'm happy.

The US$30 charge was what ESP charged me for the wheelie bar. If they hadn't made the other mistake of charging someone elses order to me, I would have had a very cheap purchase ;)