What ISP are you with

[Mark]

Since its in the chat box I thought maybe a poll to see who is with who would be fun.

[Dags]

I'm with bigpond, and with the exception of having to reset my modem and router every now and again I've been trouble free!

[nexxus]

I won't deal with Telstra ever again, we moved everything to IInet and the mobiles on 3 and so far it's been all good (just don't try and call 3 customer service!)

[remotebandit]

Yep , very very disapointed with Telstra , never again .

We are with optus and have been from pretty much the day i joined up here 5ish years ago .

We have had 2 issues in this time and ive got someone out within 2 working days and problems always fixed .

For my USB wireless im with Virgin . Many people bag them but personally i get EXCELLENT reception everywhere ive tried it and also at our holiday house in Philip Island and their rates are close to the best at 6Gig for $90 for 3 months expiry ( prepaid ) . $90 with Telstra buys you about 1 gig for 1 month , Telstra are the biggest rip off bastards on the market HANDS DOWN

[Mark]

Telstra need to learn the way to make money and keep customers is to offer good deals and not overpriced plans and bad service. Westnet and iinet both grew into the large and popular ISP's from offering what bigpong never has but still they dont learn. When the fiber to the home network is completed telstra is stuffed as they will no longer hold us and ISP's to ransom as they control the copper network (Thank howard for that)

[remotebandit]

1 thing about telstra , their wireless USB works ABSOLUTELY EVERYWHERE and telstra know it and use that as their backup to justify their pricing , i guess businesses that dont care dont mind getting raped in the ass ( no Vass ) on their pricing

[associatedracer1]

i bought a 3 wireless prepaid broadband thing the other day and realy happy with it.
I aint a computer tech head but is does what I want it to and a decent speed

[BIG PETE]

i been with iinet for 5 or 6 years now when i was on dial up never had a prob when i went on broard band it started
took 3 weeks to get the BB router then it was stuffed wait another week and a half for another one
ever since it has been shit bloody thing drops out all the time had the lines checked i dont know how many times new routers the works ,i even got telstra out to put a new line into my house cost me a fortune still shit
customer service what a joke have to wait a minimum of 45 mins every time i ring some times they will ring back if wait is to long then they put me on hold no one comes back
took 6 calls in the last 2 weeks to get a email working got hung up on 3 times

i not happy

[KingBob]

Anyone who consciously chooses to go with bigpond, shouldn't be allowed to use a computer again, and should never be allowed to reproduce!

[nexxus]

See I just use a Netgear wireless router modem I bought from my bro's business, we use them at work, I'm familiar with them so I stick to what I know I mean I am not a computer tech head by any means. Some of the routers that ISP's offer you are a bit well, curious!

[Dags]

Anyone who consciously chooses to go with bigpond, shouldn't be allowed to use a computer again, and should never be allowed to reproduce!


Good thing I'm computer illiterate, and have been fixed then aye BOB!!!!!
Actually the getting fixed thing is what enabled me to buy more cars.;)

[KingBob]

See I just use a Netgear wireless router modem I bought from my bro's business, we use them at work, I'm familiar with them so I stick to what I know I mean I am not a computer tech head by any means. Some of the routers that ISP's offer you are a bit well, curious!

Nothing wrong with Netgear at all. Them, Dlink and Billion are the decent common brands, Linksys are excellent but not as common.

[Mark]

Yeah I have only ever used Billion and find them to be real good. Had a problem with a netgear one before(Hence switching to Billion). Bigpete what router are you using?

[BIG PETE]

i got a belkin one running at the moment my netgear one blew up last week

[SuperRoo]

I wish Omen were still around.

Despite being sold nearly ten years ago I recon they would still be considered one of if not the best and most innovative ISP's in Australia if not the world.

[Stewbaru]

Don't ask me why, but i have heard Billion routers are better with IInet than any other, Belkins with Westnet.

I'm with IInet, have been since dial-up days. I'm on an ADSL2+ plan and have only had one real issue that was solved over the phone with an (eventual) router reset to defaults. I am fairly close to the exchange (5.3kms) so I don't know if this is factor in better reliability. In ground phone lines are fairly new too....

[BIG PETE]

another 3 hours with no interenet ring them 35mins waiting to be told they blocked some port or something
i said thats nice i like the way you take $100 out of my bank this morn and noe this arvo no net WTF
all they can say is i dont know why
i gettin really pissed

[Kharntiitar]

with Amnet .. was with iiNet before that, and Omen before that ... never have problems ... allthough I *do* work for em sooooo ... :D

[obzELiTe]

wow, i'm shocked at the number of bigpond users.

i seriously don't understand why people would pay so much for a service that is faster and cheaper elsewhere.

in saying that, its taken a while, but i'm starting to realise i can charge more and people will still buy it. the annoying customers go away, you make more money and do less work. prob the telstra business model right there.

[Kharntiitar]

wow, i'm shocked at the number of bigpond users.

i seriously don't understand why people would pay so much for a service that is faster and cheaper elsewhere.


thats easily answered ... telstra is a name that people who don't know, trust ... they have been around forever ... a lot of older people will choose them without even comparing prices ...because they *were* the only telco in australia for a long time ... it doesnt matter that they charge more for less ...

[Emlyn]

i was with iinet naked dsl with a billion modem and it worked awesome never had a problem but at dads house we use telstra i reckon there a ripp off but dad likes them o.0

[jonnysikrx3]

I run a dlink g604t and my isp is iinet... been happy with them, few little probs but nothing that can't be fixed over the phone.. I dl @ 13mbps and ul at 2.3mbps... pity its not japan.. was looking at there speed and they upload at 18mbps and dl at 30mbps... wow, no wonder i can't beat them at call of duty 4 on xbox live..

[Kharntiitar]

yeh they have ftth (fibre to the home) .... we can only hope...this government rollout will give fttn (fibre to the node) which means you will share your fibre with x other people ... they havent released details yet .. but knowing the government expect that x to be equal to an amount that will give u crippled speed ...

[obzELiTe]

i have ftth with telstra, and its a ripoff. speed is indeed crippled or just limited so they can rip you off and charge for extra speed that dosent cost them anything more, and because its all owned by telstra we have no option but to use them. the whole estate is stuffed. uploads also count on your quota and the quota's are the usual telstra stupidly small and then a ripoff when you go over.
we are planning on selling and moving just because of the crap phone and internet service.
anytime telstra is involved the end user gets raped in the arse.

[jonnysikrx3]

i have ftth with telstra, and its a ripoff. speed is indeed crippled or just limited so they can rip you off and charge for extra speed that dosent cost them anything more, and because its all owned by telstra we have no option but to use them. the whole estate is stuffed. uploads also count on your quota and the quota's are the usual telstra stupidly small and then a ripoff when you go over.
we are planning on selling and moving just because of the crap phone and internet service.
anytime telstra is involved the end user gets raped in the arse.


have seen alot of cable being laid, but most is still copper cable around the place, exchanges are overloaded and to far between, if everyone ends up on fibre, i'm very sure they will regulate speeds to very slow as there will be heaps of traffic, although fibre optic could handle it i doubt the rest of the infrastucture would be set up to work at the fastest speeds, to much money, govt would rather put it into there retirement funds... my avg isp speed is 5mbps.... pretty slow, but people don't realise what there missing out on... most high speeds are trumped up and not a true representation of your data rate... higher speed, more packet data lost etc... I don't know much, but I got annoyed at playing online games only to have heaps of lag and be beaten by not better players but there internet connection...

[obzELiTe]

true, when i worked for highway 1 and lived in a share house we had a superfast connection and lag was almost non existent, we would game every night and kicked arse. didn't do as well at lans as everyone was equal.

[SNPY]

i have ftth with telstra, and its a ripoff. speed is indeed crippled or just limited so they can rip you off and charge for extra speed that dosent cost them anything more, and because its all owned by telstra we have no option but to use them. the whole estate is stuffed. uploads also count on your quota and the quota's are the usual telstra stupidly small and then a ripoff when you go over.
we are planning on selling and moving just because of the crap phone and internet service.
anytime telstra is involved the end user gets raped in the arse.

That is so true obz .. I have been on Telstra for a year now and about the first 4 months were great .. then they decided to stop sending my bills in the mail .. Telsta's webiste sucks balls so I never went on there to check my bills and just waited for one to come to my house .. now I find I have a large overdue amount because they wouldn't post me a bill .. and now to fix the problem I have to fill out some bs forms because somehow its my fault .. I'm gonna ring them up and abuse them again now :D

[SNPY]

Woohoo .. no more Telstra! .. I was told (basically word for word) apparently it is my fault I have an outstanding account I should have checked my account on-line (even though you need to enter 3 passwords and whatever other bs you have to go through to view your account on-line) and that Telsta is able to change it's policies and procedures without warning and basically you have to roll with it .. now I can't post up what I said about that otherwise it will be moderated but the first girl I spoke to isn't having a very good day now =/ .. so I told them their customer service is way below par and I'm jaded by the whole situation and don't want to deal with Telstra anymore .. so anyone know any good ISP's that I can go with? ... =D

[jonnysikrx3]

Woohoo .. no more Telstra! .. I was told (basically word for word) apparently it is my fault I have an outstanding account I should have checked my account on-line (even though you need to enter 3 passwords and whatever other bs you have to go through to view your account on-line) and that Telsta is able to change it's policies and procedures without warning and basically you have to roll with it .. now I can't post up what I said about that otherwise it will be moderated but the first girl I spoke to isn't having a very good day now =/ .. so I told them their customer service is way below par and I'm jaded by the whole situation and don't want to deal with Telstra anymore .. so anyone know any good ISP's that I can go with? ... =D

ha ha... I'm with iinet.. they offer pretty good deals, check there website out... plus free quota for xbox live with them... customer service is easy to get onto most of the time and you can even go the naked dsl route... anyway, have a look..

[BIG PETE]

i cant wait to get rid of iinet mine has droped out 4 times today been on phone a total of 2 hours trying to talk to some one

[jonnysikrx3]

what router or modem are you using?? what speeds are you getting, and what is your speed profile set too on the iinet website??? I had trouble last night with my net dropping out at about midnight, but now seems fine, is running normal..

[BIG PETE]

i been through all that a dozen times mate
i know quite a few others that are having the same delemas as me

[jonnysikrx3]

i been through all that a dozen times mate
i know quite a few others that are having the same delemas as me

do you live in a old area??? when I lived in Armadale I had same problem, ended up being a line fault... also what line splitter/filter are you using?

[BIG PETE]

i got new lines from the house to the box out the front not sure about the filter cant get to it but it only a few months old

[Emlyn]

i loved naked dsl id be on the phone for hours :P

[jonnysikrx3]

i got new lines from the house to the box out the front not sure about the filter cant get to it but it only a few months old


I used to have heaps of problems with splitters but now i'm using a jackson c10 (think thats the model) and haven't had any problems since apart from today and last night, not sure but must be iinets end atm... still upload fine download was down and had a few drop outs so figure something must be going on with the network... has been fine for months..

[dansblackcat]

It amazes me how many people seem to instantly associate their phone line with Telstra and automatically choose bigpond as an ISP.

Their plans are way over priced for the limits they give you. iiNet offer much betters deal PLUS they DONT count your uploads as part of your monthly quota. (unless you use naked dsl)

I've only ever had to call iiNet twice in the past 5 years and both times my call was answered in under 15 seconds. One of the problems was with my answering machine and was nothing to do with them.

[Mark]

It amazes me how many people seem to instantly associate their phone line with Telstra and automatically choose bigpond as an ISP.

Their plans are way over priced for the limits they give you. iiNet offer much betters deal PLUS they DONT count your downloads as part of your monthly quota. (unless you use naked dsl)

I've only ever had to call iiNet twice in the past 5 years and both times my call was answered in under 15 seconds. One of the problems was with my answering machine and was nothing to do with them.

I am guessing you meant to say "They dont count your uploads as part of your monthly quota" Bigpond suck for doing that.

[jonnysikrx3]

I am guessing you meant to say "They dont count your uploads as part of your monthly quota" Bigpond suck for doing that.

yeah, plus once you go past your cap on bigpond and other companies, they cap your upload speed which make sending emails frustrating and playing online games pointless... at least iinet leave your uploads intact.... I went to a business account to get the extra upload as residential plans are capped at 1mb to 1.5mb, now i upload at 2.3mb... ping is still good at 10ms...

[dansblackcat]

I am guessing you meant to say "They dont count your uploads as part of your monthly quota" Bigpond suck for doing that.


hehe, yeah that's what I meant.
Would be nice if they also didn't count my downloads ;)